1. Introduction
Treonix Privacy Commitment: Treonix is operated by an independent creator for community purposes. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform.
Important Notice: Treonix is not a registered business entity. This is an independent, non-commercial community platform. Payment processing is handled by Razorpay, a third-party PCI-compliant payment processor. Your payment data is not stored or accessed by Treonix.
We are committed to respecting your privacy within the scope of this independent operation. By using Treonix, you consent to the data practices described in this policy.
2. Information We Collect
Information You Provide Directly:
- Account Registration: Name, email address, password, profile picture, bio, location, website URL, and professional information
- Profile Information: Educational background, work experience, skills, interests, and professional links
- GitHub Integration: GitHub username, OAuth token (for read-only access), repository data, and public GitHub profile information
- Payment Information: Billing address, payment method (processed securely by third-party payment providers such as Stripe or Razorpay), subscription plan details, and invoice information
- Communications: Messages, support tickets, feedback, reviews, ratings, and comments you submit
- User-Generated Content: Project descriptions, images, documentation, and any other content you publish on Treonix
- Survey and Analytics Data: Responses to surveys, polls, and questionnaires
Information Automatically Collected:
- Device and Browser Information: IP address, browser type, operating system, device type, device identifiers, and device settings
- Log Data: Access times, pages visited, clicks, searches performed, features used, referrer URL, and other usage statistics
- Cookies and Similar Technologies: Information from first-party and third-party cookies, web beacons, and similar tracking technologies
- Analytics Data: User behavior patterns, feature engagement metrics, session duration, and performance data
- Location Data: Approximate location based on IP address (not precise GPS location unless you opt-in)
- Interaction Data: Information about your interactions with other users, projects, and content
3. How We Use Your Information
We use the information we collect for various legitimate business purposes, including:
- Service Provision: Providing, maintaining, improving, and personalizing Treonix and your user experience
- Account Management: Creating and managing your account, verifying your identity, and sending administrative updates
- Transactions: Processing payments, managing subscriptions, sending invoices, and handling refunds
- Customer Support: Responding to your inquiries, providing technical support, and resolving issues
- Communication: Sending service-related notices, security alerts, updates, promotional materials (with your consent), and newsletters
- Analytics and Improvement: Analyzing usage patterns, monitoring platform performance, identifying issues, and developing new features
- Personalization: Customizing content, recommendations, and search results based on your interests and activity
- Security and Fraud Prevention: Detecting, preventing, and addressing fraud, abuse, security incidents, and policy violations
- Legal Compliance: Complying with applicable laws, regulations, legal processes, and government requests
- Community Engagement: Facilitating connections between users, enabling collaboration, and promoting community features
- Marketing and Market Research: Understanding user preferences, conducting surveys, and testing new features
- Business Operations: Managing our business, conducting audits, and analyzing business performance
We process personal information based on your consent, contract necessity, legal obligations, legitimate interests, or other lawful bases as permitted by applicable law.
5. Data Security and Protection
We implement comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: SSL/TLS encryption for data in transit; encryption of sensitive data at rest
- Access Controls: Role-based access controls, strong authentication mechanisms, and principle of least privilege
- Monitoring: Continuous security monitoring, intrusion detection, and anomaly detection systems
- Regular Assessments: Security audits, vulnerability scans, and penetration testing
- Employee Training: Data protection training and security awareness programs for employees
- Incident Response: Documented procedures for responding to and reporting security incidents
- Third-Party Compliance: Vetting service providers for security certifications and compliance
Important Note: While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is absolutely secure. We cannot guarantee 100% security of your information. Despite our efforts, unauthorized access, hacking, data breach, or other security incidents may occur. If we discover a security breach affecting your personal information, we will notify you as required by applicable law without undue delay.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period may vary depending on:
- The nature and sensitivity of the personal information
- The purposes for which we process the information
- Your relationship with Treonix
- Applicable legal and regulatory requirements
- Statute of limitations periods
- Our legitimate business interests
Account Information: We retain your account information while your account is active and for a reasonable period afterward to comply with legal obligations and resolve disputes.
Payment Information: Payment records are retained as required by law for accounting and tax purposes, typically for 7 years.
User-Generated Content: Content you publish remains visible until you delete it or your account is terminated. Even after deletion, backup copies may exist for a limited time.
Deletion: When we no longer need your information, we will securely delete or anonymize it. You may request deletion of your account and associated data by contacting privacy@treonix.in.
7. Your Privacy Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- Right of Access: Request a copy of your personal information that we hold
- Right of Correction: Request correction of inaccurate or incomplete information
- Right of Deletion: Request deletion of your personal information (right to be forgotten)
- Right of Portability: Receive your personal information in a structured, commonly-used, machine-readable format and transmit it to another entity
- Right to Object: Object to our processing of your information for certain purposes, including marketing and profiling
- Right to Restrict Processing: Request limitation of our processing activities
- Right to Withdraw Consent: Withdraw your consent to processing based on consent (without affecting prior processing)
- Right to Lodge a Complaint: File a complaint with your local data protection authority
How to Exercise Your Rights: To exercise any of these rights, please submit a written request to privacy@treonix.in with sufficient information to identify yourself and the specific right you wish to exercise. We will respond within the timeframe required by applicable law (typically 30-45 days). We may request additional information to verify your identity before processing your request.
9. Third-Party Services
Treonix integrates with third-party services, including GitHub, payment processors, analytics providers, and marketing platforms. These third-party services have their own privacy policies and data handling practices. We are not responsible for their privacy practices.
- GitHub: When you authorize GitHub integration, your data is subject to GitHub's Privacy Policy
- Payment Processors: Your payment information is processed by third-party payment providers subject to their privacy policies
- Analytics: We may use Google Analytics and similar services to analyze usage
- Social Media: If you link your social media accounts, their privacy policies apply
We recommend reviewing the privacy policies of these third-party services before providing your information.
10. Children's Privacy
Treonix is not designed for or directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16 without verifiable parental consent, we will take steps to delete such information as quickly as possible.
If you believe we have collected information from a child under 16, please contact us immediately at privacy@treonix.in.
11. International Data Transfers
Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws different from your country of origin.
When we transfer information internationally, we implement appropriate safeguards in accordance with applicable data protection laws, including:
- Standard contractual clauses approved by regulatory authorities
- Binding corporate rules
- Adequacy decisions by data protection authorities
- Your explicit consent
By using Treonix, you consent to the transfer of your information to countries outside your country of residence, including the United States and other countries where our service providers operate, for the purposes described in this Privacy Policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Treonix Support
Email: support@treonix.in
Website: www.treonix.in
Payment Data Inquiries:
As an independent creator platform, Treonix does not process, store, or have access to payment card information. All payment processing is handled exclusively by Razorpay, our PCI-compliant payment processor. For inquiries related to payment transactions, refunds, chargebacks, or payment data privacy, please contact Razorpay directly:
Email: support@razorpay.com
Website: www.razorpay.com
For additional details on how Razorpay processes your payment data, please refer to Razorpay's Privacy Policy at www.razorpay.com/privacy
General Inquiries:
For all other privacy concerns regarding non-payment data, please contact us at support@treonix.in. We are committed to resolving your concerns promptly and transparently, and will respond to your inquiry within 30 days.
Policy Updates: We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by updating the "Last Updated" date and sending you an email notification or displaying a prominent notice on our platform.