Cookie Policy

This Cookie Policy ("Policy") explains how Treonix ("we," "us," "our," or "Company") uses cookies and similar tracking technologies when you visit our website and use our services. This policy should be read together with our Privacy Policy and Terms of Service.

By accessing and using Treonix, you consent to our use of cookies in accordance with this policy. If you do not agree with our cookie practices, you may adjust your browser settings or refrain from using our services.

Payment Processing Note: Treonix uses Razorpay for all payment processing. Razorpay is a PCI-compliant, third-party payment processor that may set its own cookies to handle payment transactions securely. Treonix does not have access to payment card information or Razorpay's payment-related cookies. For information about how Razorpay uses cookies in connection with payment processing, please visit Razorpay's Cookie Policy at www.razorpay.com.

Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They contain information that your browser sends to the website whenever you revisit. Cookies are widely used to enhance website functionality and user experience.

Cookie Classification:

• Session Cookies: Temporary cookies that expire and are automatically deleted when you close your browser
• Persistent Cookies: Remain on your device for a specified duration or until you manually delete them
• First-Party Cookies: Set by Treonix domain
• Third-Party Cookies: Set by other domains (e.g., advertising partners, analytics providers)

1. Strictly Necessary Cookies (Cannot be Declined)

These cookies are essential for Treonix to function and provide basic services. They include:

• Session authentication and security tokens
• CSRF (Cross-Site Request Forgery) protection
• User identification and login state
• Security verification and fraud prevention
• Critical platform functionality
• Load balancing and server stability

2. Functional Cookies (Performance and Features)

These cookies enable enhanced features and remember your choices to personalize your experience:

• User preferences (language, theme, layout)
• Account settings and customizations
• Persistent login functionality
• Accessibility features
• Chat history and support interactions
• Wishlists and saved items
• Project filter and search preferences

3. Analytics and Performance Cookies

These cookies collect anonymized information about how users interact with Treonix to help us improve our platform:

• Page views and navigation patterns
• Feature usage statistics
• Performance metrics and load times
• Error tracking and debugging
• User journey and conversion data
• A/B testing and feature optimization
• Visitor behavior analysis

4. Marketing and Advertising Cookies

These cookies track your online activity to deliver relevant advertising and measure campaign effectiveness:

• Targeted and personalized advertising
• Remarketing and retargeting campaigns
• Ad performance measurement
• Social media integration and tracking
• Cross-site tracking for advertising purposes
• Conversion tracking and attribution

We use cookies for various purposes to enhance your experience and improve our services:

• Authentication & Security: Verifying your identity, maintaining secure sessions, preventing unauthorized access
• User Customization: Remembering your preferences, settings, language, and theme choices
• Platform Functionality: Enabling core features like login, filtering, search, and notifications
• Analytics: Understanding user behavior, page performance, and usage patterns to improve Treonix
• Advertising: Showing relevant ads and measuring campaign effectiveness
• Performance Optimization: Improving loading times, reducing latency, and optimizing resources
• Error Monitoring: Detecting and fixing technical issues
• Business Analytics: Understanding platform usage trends and user segments

We work with trusted third-party service providers who may set their own cookies to deliver their services:

• Analytics Providers: Google Analytics for website traffic and usage analysis
• Payment Processors: Stripe and other payment providers for secure transactions
• Identity & Authentication: GitHub OAuth for GitHub integration
• Customer Support: Intercom, Zendesk, or similar platforms for live chat and helpdesk
• Content Delivery: CloudFlare, Akamai, and similar CDN providers
• Social Media: Facebook Pixel, LinkedIn Insight Tag, Twitter Conversion Tracking
• Advertising Networks: Google Ads, Facebook Ads for targeted advertising
• Email Marketing: Mailchimp, SendGrid for email communications

These third parties have their own privacy and cookie policies. We recommend reviewing their policies directly. We do not control their cookie practices and are not responsible for their compliance with applicable laws.

Cookie Consent Banner: When you first visit Treonix, we display a cookie consent banner allowing you to accept, decline, or customize cookies. You can change your preferences at any time by clicking "Cookie Settings" in the website footer.

Browser Settings: Most web browsers provide controls to manage cookies:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Apple Safari: Preferences → Privacy → Cookies and website data
• Microsoft Edge: Settings → Privacy, search, and services → Cookies and other site data
• Mobile Browsers: Check your mobile device's browser settings for cookie management options

Important Note: Disabling certain cookies may impact functionality and prevent you from using some features of Treonix, such as logging in, personalization, or checkout. Strictly necessary cookies cannot be disabled as they are required for platform security and functionality.

Third-Party Opt-Out Tools:

• Google Analytics Opt-Out Browser Extension: Visit support.google.com/analytics for instructions
• Digital Advertising Alliance (DAA) OptOut Portal: www.aboutads.info/choices
• European Interactive Digital Advertising Alliance (EDAA): www.youronlinechoices.com
• Network Advertising Initiative (NAI): www.networkadvertising.org/opt-out

Cookies Set by Treonix:

• treonix_session: Session authentication (Session)
• treonix_user_id: User identification (Persistent - 1 year)
• treonix_preferences: User preferences and customizations (Persistent - 1 year)
• treonix_consent: Cookie consent choices (Persistent - 1 year)
• treonix_csrf: CSRF protection token (Session)
• treonix_theme: Theme preference - dark/light (Persistent - 1 year)
• treonix_language: Language preference (Persistent - 1 year)
• treonix_filter_state: Project filter preferences (Persistent - 30 days)
• treonix_search_history: Recent searches (Persistent - 30 days)
• treonix_cart: Shopping cart items (Persistent - 30 days)
• treonix_wishlist: Saved wishlist items (Persistent - 30 days)

Third-Party Cookies:

• _ga, _gid, _gat: Google Analytics (Persistent - 2 years for _ga, 24 hours for _gid)
• fr, tr: Facebook tracking cookies (Persistent - 90 days)
• __stripe_sid, __stripe_mid: Stripe payment processing (Session/Persistent)
• li_gc, lidc: LinkedIn tracking (Persistent)
• intercom-id, intercom-session: Intercom support chat (Persistent - 9 months)

In addition to cookies, we use other tracking technologies to enhance your experience:

• Web Beacons/Pixels: Transparent image pixels used to track user activity and measure campaign effectiveness
• Local Storage: Browser-based storage for preferences and data
• Analytics Scripts: JavaScript code that collects usage data
• Server Logs: Records of your interactions with our servers
• Mobile Device Identifiers: For mobile app analytics (when applicable)

These technologies serve similar purposes to cookies and may be subject to the same cookie management options and opt-out mechanisms.

We may update this Cookie Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Updating the "Last Updated" date at the top of this Cookie Policy
• Sending you an email notification (for significant changes)
• Displaying a prominent notice on our website
• Requiring you to re-consent to cookies (if required by law)

Your continued use of Treonix after changes become effective indicates your acceptance of the updated Cookie Policy.

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Treonix Privacy and Cookie Team
Email: privacy@treonix.in or support@treonix.in
Website: www.treonix.in
Cookie Settings: Available in the website footer

We will respond to your inquiry within 30 days. For more information about how we handle your personal data and privacy practices, please refer to our full Privacy Policy.